Privacy Policy - ShikshaGen

1. Introduction

Welcome to ShikshaGen ("we", "our", "us"). This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile application ("App").

By using ShikshaGen, you agree to this Privacy Policy.

2. Information We Collect

We collect only the information necessary to provide and improve our services:

a. Personal Information

Name
Email address
Phone number
Account credentials (via Firebase or other login methods)

b. Usage Data

App interactions and learning activity
Device information (model, OS version, IP address)
Log data for performance and debugging

c. User-Generated Content

Study materials, notes, or content you upload or input in the app

d. Payment Information

Limited payment details (handled securely by third-party payment gateways such as Razorpay/Google Play Billing; we do not store card or UPI information).

3. How We Use Your Information

We use your data to:

Create and manage your ShikshaGen account
Provide access to educational and AI-powered features
Process payments and subscriptions
Personalize your learning experience
Improve app performance and fix issues
Communicate important updates or offers

4. Data Security

We use standard industry practices and encryption to safeguard your data. However, no online platform can guarantee absolute security. You use ShikshaGen at your own risk.

5. Data Sharing

We do not sell or trade your personal data. We may share limited information with:

Service providers (e.g., payment processors, analytics tools)
Legal authorities if required by law
AI systems used for generating or improving educational content

6. Data Retention

We retain your data only for as long as your account is active or as required by law. You may request deletion of your data by contacting help.shikshagen@gmail.com.

7. Children's Privacy

Our app is intended for users above 13 years of age. We do not knowingly collect data from children below this age.

8. Your Rights

You can:

Access or update your personal data
Request deletion of your account
Withdraw consent for marketing emails

To exercise these rights, email us at help.shikshagen@gmail.com.

9. Policy Updates

We may update this policy occasionally. Any major changes will be notified via email or in-app alert.

10. Contact Us

For privacy concerns or complaints:

Kunal Gupta

help.shikshagen@gmail.com

+91 7351334067